a7bet Privacy Policy

1. Introduction and Scope

a7bet is a reliable online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") describes how a7bet collects, processes, stores, and protects your personal information.

When you use the a7bet website (https://a7bet.lat), register an account, participate in betting activities, or contact us, you agree to the terms of this Privacy Policy. Before reading this policy, please also review our Terms and Conditions.

This policy applies only to information collected through the a7bet platform. We are not responsible for the privacy practices of third-party websites or services.

2. Information Collection

a7bet may collect various types of information from you. Below is a detailed description of the information collected:

2.1 Information You Provide

Information you directly provide when registering an account and using our services:

• Full name, date of birth, and national identity card details (for identity verification)
• Email address and account password
• Mobile number (linked to your bKash, Nagad, Rocket, or Upay account)
• Bank account details (for bank transfers)
• Residential address
• Messages sent to the support team and records of communication

2.2 Automatically Collected Information

Information automatically collected while you use our platform:

• IP address and device type
• Browser type and operating system
• Date, time, and activity logs of site visits
• Page views, clicks, and navigation patterns
• Information obtained from cookies and similar tracking technologies

2.3 Financial Transaction Information

We collect payment method information to process deposits and withdrawals. The minimum deposit amount is ৳200 and the minimum withdrawal is ৳800. Records of all transactions processed via bKash, Nagad, Rocket, Upay, or bank transfer are retained.

3. Purpose of Information Use

a7bet uses your information for the following legitimate purposes:

3.1 Service Delivery and Account Management

• Creating, verifying, and securing accounts
• Keeping betting and casino game services active
• Processing transactions and maintaining records of financial transactions
• Managing bonuses, welcome offers, and the VIP program
• Providing 24/7 Bengali-language support

3.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Preventing financial fraud and money laundering
• Verifying user identity (KYC process)
• Identifying and investigating suspicious activity

3.3 Communication and Improvement

• Sending important account updates and security notifications
• Analyzing user experience and improving the platform
• Resolving technical issues
• Implementing responsible gaming programs

4. Information Sharing

a7bet does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with selected third-party service providers who carry out specific functions on our behalf. This includes payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification services. These partners receive only the information necessary to fulfil their responsibilities and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information in response to applicable laws of Bangladesh, court orders, or valid requests from regulatory authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such cases we will provide advance notice, and the new party will be bound to comply with this Privacy Policy.

5. Cookies and Tracking

The a7bet website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Necessary for login sessions, security, and core platform functionality
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Used to understand site usage patterns and improve our services

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may prevent some core platform features from working properly.

6. Data Retention and Security

a7bet has implemented industry-standard technical and organizational measures to protect your personal information.

6.1 Security Measures

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Strong firewalls and intrusion detection systems
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Strict data access controls for internal staff

6.2 Data Retention Period

We retain your information for as long as it is necessary to provide services, fulfil legal obligations, or resolve disputes. Financial transaction records are retained for the period required by applicable law even after an account is closed.

7. Your Rights

As a user of a7bet, you have the following rights over your own personal information:

7.1 Right to Access

You may request a copy of all information we hold about you. Submit such requests through the support team and we will respond within a reasonable time.

7.2 Right to Rectification

If any information stored in your account is inaccurate or incomplete, you may request that it be corrected. Corrections to identity-related information may require identity verification.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, legal obligations (such as retaining financial transaction records) may limit this right.

7.4 Right to Restrict Processing

You may restrict or object to the processing of your information in certain specific cases, particularly with regard to marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team. After verifying your identity, we will take prompt action in accordance with applicable law.

8. Protection of Minors

a7bet provides services only to those aged 21 or older. Use of this platform by minors is strictly prohibited.

We carry out an age verification process at the time of registration. If a user is confirmed to be under 21, their account will be closed immediately and their collected information will be deleted.

If you believe a minor is using this platform, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming page.

9. Third-Party Links

The a7bet platform may have connections with payment service providers (bKash, Nagad, Rocket, Upay) and game software developers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe).

These third parties have their own privacy policies over which a7bet has no control. We are not responsible for their information collection or use practices. We recommend reading the relevant provider's privacy policy before using any payment service.

10. Policy Changes

a7bet reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify users in the following ways:

• The "Last Updated" date at the top of this page will be changed
• Registered users will be notified by email
• A notice of important changes may be shown after logging in to the platform

Continued use of the platform after a revised policy is published will be understood as your agreement to the updated policy. If you do not agree to a policy change, you have the right to close your account.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Our support team provides round-the-clock assistance in Bengali. We will make every effort to resolve any privacy-related complaints within a reasonable time. For more information, visit our FAQ page or About Us page.